Privacy Policy

Last Updated: November 22, 2025

This Privacy Policy (“Policy”) describes how Sharp Hue, Inc., an Arkansas S-Corporation (“Sharp Hue,” “we,” “our,” or “us”), collects, uses, and shares information when you visit our website at https://sharphue.com (the “Site”).

The Site is intended for use by businesses and organizations located in the United States. By using the Site, you agree to the practices described in this Policy. If you do not agree with this Policy, please do not use the Site.

This Policy applies only to information we collect through the Site and not to information we may collect offline or through any other websites or services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you interact with the Site, including when you:

  • Submit an inquiry through our contact form;
  • Interact with our chatbot;
  • Request information about our services; or
  • Otherwise communicate with us.

The information you provide may include:

  • Name;
  • Business or organization name;
  • Job title or role;
  • Email address;
  • Phone number;
  • Any other information you choose to provide in the message or chatbot conversation.

Please do not submit sensitive personal information (such as Social Security numbers, financial account numbers, passwords, or health information) through the Site, including through the contact form or chatbot.

1.2 Information Collected Automatically

When you visit or use the Site, we and our third-party service providers may automatically collect certain information about your device and usage of the Site. This information may include:

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Referring and exit pages;
  • Pages viewed and links clicked;
  • Dates and times of visits;
  • Approximate location information derived from your IP address.

We may collect this information using cookies, web beacons, scripts, and similar technologies. For more information, see the Cookies and Similar Technologies section below.

1.3 Chatbot Interactions

When you interact with our chatbot (powered by Voiceflow), we may collect the content of your messages, your questions and responses, and technical details about your interaction (such as timestamps and usage data). This information is used to respond to your inquiries and to help us improve our services and the chatbot experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and operate the Site, including responding to your inquiries and requests;
  • To communicate with you about our services, including scheduling calls or meetings and sending information you request;
  • To improve and develop the Site, including analyzing how visitors use the Site and enhancing user experience;
  • To personalize your experience by understanding what content is most relevant to visitors;
  • To maintain the security and integrity of the Site, including detecting, preventing, and responding to fraud, abuse, or technical issues;
  • To comply with legal obligations, enforce our Terms of Use, and protect our rights and the rights of others;
  • For other purposes that we may describe to you at the time of collection or with your consent.

3. How We Share Your Information

We do not sell your personal information. We may share information we collect as follows:

3.1 Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as:

  • Website hosting and maintenance;
  • Traffic and usage analytics (e.g., Google Analytics);
  • Chatbot services (e.g., Voiceflow);
  • Form processing and workflow management (e.g., Fillout);
  • Email and communication tools;
  • Security and monitoring services.

These service providers are authorized to use your information only as necessary to provide services to us.

3.2 Business Transfers

We may disclose or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction. In such cases, your information may be transferred as part of the transaction, subject to any applicable legal requirements.

3.3 Legal Requirements and Protection of Rights

We may disclose your information if we believe in good faith that such disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests;
  • Enforce our Terms of Use and other agreements;
  • Protect the rights, property, or safety of Sharp Hue, our users, or others;
  • Detect, prevent, or address fraud, security, or technical issues.

3.4 With Your Consent

We may share your information for any other purpose disclosed to you at the time of collection or with your consent.

4. Cookies and Similar Technologies

We and our third-party service providers use cookies and similar technologies to collect and store certain information about your use of the Site.

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences.

4.2 How We Use Cookies

We use cookies and similar technologies to:

  • Help the Site function properly;
  • Understand how visitors use the Site;
  • Improve performance and user experience;
  • Provide analytics through tools like Google Analytics.

4.3 Google Analytics

We use Google Analytics to help us understand how visitors use the Site. Google Analytics uses cookies and other technologies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. Google may use the collected data to track and examine the use of the Site and to prepare reports on its activities.

For more information on how Google uses data when you use websites that use its services, please review Google’s privacy policies. You can learn about Google Analytics’ currently available opt-outs by visiting the Google Analytics opt-out page.

4.4 Your Choices About Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or alert you when cookies are being placed on your device. If you choose to disable cookies, some features of the Site may not function properly.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including:

  • To respond to your inquiries and provide services;
  • To maintain business and financial records;
  • To comply with legal obligations; and
  • To resolve disputes and enforce our agreements.

We may retain aggregated, de-identified, or anonymized information for longer periods for analytics, research, and business purposes.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect through the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The Site is intended for use by businesses and organizations and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as required by applicable law.

8. Your Choices and Rights

Depending on where you live, you may have certain rights with respect to your personal information, such as the right to:

  • Request access to the personal information we hold about you;
  • Request that we correct or update inaccurate or incomplete personal information;
  • Request that we delete personal information, subject to certain exceptions;
  • Object to or request restriction of certain processing; and
  • Request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us using the methods described in the Contact Us section below. We may need to verify your identity before fulfilling your request, and certain rights may be subject to limitations under applicable law.

You may also:

  • Choose not to provide certain information, though this may limit your ability to use some features of the Site;
  • Adjust your browser settings to block or limit cookies;
  • Opt out of certain analytics by using browser or device-based opt-out tools where available.

9. Third-Party Websites and Services

The Site may contain links to third-party websites or may integrate third-party services. We are not responsible for the privacy practices or content of those third parties. Your use of third-party websites and services is subject to their own privacy policies and terms, which we encourage you to review.

10. U.S. Audience

The Site is operated from the United States and is intended for use by businesses and organizations located in the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for complying with local laws.

11. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after we post any changes indicates your acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about our information practices.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us by using the contact form available through the “Contact Us” button on the Site.